The COVID-19 pandemic has undeniably changed many aspects of our daily life, from how we compose ourselves around strangers to working remotely. As we start to see the end of this pandemic, many are wondering which of these changes will remain. A major concern for many workers across America is whether or not their remote job will stay that way.
Working remotely, although coming with its challenges, has also come with a myriad of benefits which have made it valuable in our modern society. From reduced emissions, to parents and pet owners saving money on daycares, most remote workers are keen to carry on working from home. So in the world of remote work, from remote medical coding to remote customer service, which jobs will stay remote in the post-COVID world?
A remote job is a role which one can complete outside of the typical workplace environment. Based on this one can see that not every job can be remote, as some jobs are reliant on elements within the workplace environment to function. Most remote jobs usually involve tasks which can achieved either on the computer or over the phone, such jobs as:
- Customer service representative – e.g. remote travel agent
- Virtual assistant – e.g. online support
- Social media manager
- Graphic / website designer
- Copywriter or copy editor
- Sales representative
- Data analyst – e.g. remote medical coding
As previously mentioned, the benefits of remote work affect society holistically. To truly see the scope of benefits though, it may help to look at the benefits for the employee, the employer, and society as a whole.
There are many benefits for the employees, but the main ones are:
- Saving money and time on commuting to and from work each day
- Can aid in improving work-life balance
- Gives parents more time with their children each day
Like the employee, there are some benefits which may be subtle, but the main benefits are:
- Save money on renting an office space or being able to downsize the workplace
- Most employees will become more productive once they’re in the routine of remote work
- Offering remote work makes your business more competitive
The social changes brought on by remote work may be occurring slowly, but we’ve already seen examples of how it helps during the lockdown events.
- Less people commuting means less emissions which is beneficial to the environment
- Less resource consumption in terms of office electricity and heating, as well as a reduction in HVAC emissions
Whether you’re an employer with remote staff, or an employee that’s working remotely, this question is relevant to both parties. It’s become quickly apparent that many jobs should stay remote, and some major companies have already announced that remote workers may continue indefinitely. So which jobs will or should stay remote?
Whether over the phone or online, customer service roles are ideal for remote working situations as they rely solely on communication. Most customer service roles should stay remote indefinitely due to the variety of benefits to all parties involved.
As with customer service reps, most sales reps only require access to a phone and the internet to achieve their job. While there may be some necessity on occasion for sales reps to meet their customers or clients in person, most of their job is very achievable remotely.
As with customer service and sales reps, those that work with data are often able to complete their job with ease from any location. Some jobs may require additional security implemented to protect sensitive information, for example with remote medical coding the patient’s data needs to be protected. Although with modern software and hardware this is easier than ever.
As this job is almost entirely online, keeping these workers remote is a no-brainer. Although as with data analysts, the sensitive nature of some of the data may require decent security systems for protection.
With many of the people in this industry are already working remotely as freelancers, those working for companies will find it easy to transition to and remain as remote workers.
If you’re looking for remote workers to help with billing, coding, or the administrative duties of your medical practice, get in touch with us today. We have experienced staff who are equipped with the latest technology and security software to ensure your work is being completed efficiently and safely.